General Inquiries

For questions about features, pricing, onboarding, or partner opportunities, our support team is ready to assist. Reach us at [email protected], or submit a message through the form below and we will route it to the appropriate specialist.

Developer Submissions

We invite developers, startups, and integration partners to propose new apps, plugins, or connectors for the Azeje platform. To submit for consideration, email [email protected] with the subject line “Developer Submission,” or use the form below. Please include sufficient detail to enable a thorough assessment.

Essential information typically requested includes your organization, a primary contact, the name of the app or integration, supported platforms, links to code or a repository, a concise description of functionality, and related documentation or security notes.

Response Times

Our response times are designed to provide clarity and predictability for all contacts. The following targets reflect our standard operating cadence:

• General inquiries: acknowledgement within 1 business day; initial guidance typically provided within 2 business days.
• General product or pricing questions: substantive reply within 2-3 business days.
• Developer submissions: acknowledgement within 1 business day; initial evaluation within 3-5 business days; final decision communicated as the review concludes.

In urgent matters such as confirmed security vulnerabilities or critical platform outages, we escalate immediately to the on-call team. If you must reach us urgently, please indicate “Urgent” in the subject line or form field to expedite routing.

If you have not received a response within the stated window, please resend your message or reference “Follow-up” in the subject line so we can prioritize your case.